Join the Peach State Team!

Summary

To perform a variety of functions in the Card Services/E-Commerce Department including but not limited to: Managing the Credit Card Portfolio, assist co-workers and members with credit card questions. Review reports including large payments and returned payments. VISA Card production and maintenance, VISA settlement, VISA balance transfers, merchant and fraud disputes.

Essectial Functions and Responsibilities

• Manage the credit card portfolio, process applications, requests, payments, and limit increases and decreases. Review daily reports, large payments and returned payments.
• Review and resolve credit card issues for members and co-workers.
• Credit card reconciliation of daily settlement.
• Assist members and co-workers with departmental questions.
• Cross trained in team member's daily processes to assist when needed.
• Completes daily metrics.
• Maintains files and required.
• Performs other job or department related duties as assigned.

Performance Measurements

• Carryout assigned responsibilities meeting all deadlines with respect to settlement activities, with minimum errors, in accordance with established departmental guidelines. All errors should be resolved in a timely manner.
• Provide friendly, informed, professional, accurate service and support to all members and co-workers.
• Complete assigned processes with limited errors while meeting required deadlines and following policies.
• Produce required reports accurately and in a timely manner.
• Troubleshoot and resolve member and internal inquiries in a timely and accurate manner.

Knowledge and Skills

Experience | One year to three years of similar or related experience.

Education | A high school degree or GED.

Interpersonal Skills | Work involves much personal contact with others inside and/or outside the organization for purposes of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

Other Skills | 10-key proficiency; must be able to operate general office equipment including calculator, copy machine, Microsoft Office including, Microsoft Excel, Microsoft Outlook, telephone; required lifting and motions tasks. Basic accounting knowledge and regulations is helpful.

Physical Requirements | Able to lift up to 25 lbs.

Work Environment | Hybrid schedule – Primary location Lakes Parkway

Benefits

Peach State FCU offers competitive compensation along with a benefit package including Paid Time Off (PTO), medical, dental, vision, long-term disability, basic life insurance, traditional and Roth 401(k) plans and company matching. We also offer optional life insurance, flexible spending account and tuition assistance.

To apply, email your resume and cover letter to resumes@peachstatefcu.org.

Peach State FCU is an Equal Opportunity Employer supporting diversity in the workplace.

Summary

Looking for the flexibility of a part-time position? Are you outgoing and eager to help others? If so, Peach State Federal Credit Union is the place for you. We are seeking an individual who values providing exceptional member service to work in our Oconee (Watkinsville) branch. Candidates must have excellent communication skills, be good with math, and pay attention to details. Previous cash handling and/or banking experience is a plus.

Essectial Functions and Responsibilities

• Provide excellent member service with a smile and great attitude.
• Accurately process financial transactions for members including deposits, withdrawals, loan payments, and funds transfers.
• Balance a cash drawer.
• Identify opportunities to cross-sell credit union products and services.
• Assist members with service requests and provide general information concerning products and services.
• Perform other duties as assigned.

Benefits

Peach State FCU offers paid time off (PTO), traditional and Roth 401(k) plans and company matching.

To apply, email your resume and cover letter to resumes@peachstatefcu.org.

Peach State FCU is an Equal Opportunity Employer supporting diversity in the workplace.